The course consists of two mandatory units and three optional units:
Carry out your responsibilities at work
Work within your business environment
Manage customer relations
Manage diary systems
Organise business travel and accommodation
Deal with visitors
Store, retrieve and archive information
Organise and support meetings
Word processing software 2
Spreadsheet software 2
Database software 2
Presentation software 2
Operate office equipment
Prepare text from notes
Prepare text from recorded audio instructions |